If for any reason you are not happy with your order, you may return it for store credit or other items.

Items must be unworn, undamaged, with original gift box within 30 days of your delivery date.

Shipping charges are non-refundable.

You are responsible for the charges to/from on orders that need to be exchanged.

Custom made pieces, sale items, & wholesale orders are excluded from this return policy. All custom ordered and sale items are not exchangeable and FINAL sale.

If you purchased an item from one of our retail partners, please contact them directly.


When sending back for store credit or exchange, make sure to:

  1. Start your return here:
  2. Send your product back to us with tracking for proof of shipment.
  3. If you would like an exchange, email us the item you want instead and we will arrange payment adjustments from there.


  • The store credit will be sent in the form of a gift card code to the email address you checked out with. There is no restocking fee. Use the store credit like cash for anything on the site.
  •  The credit never expires.


Send all returns to:
Sharu Jewelry Design
5520 N McColl Road Mcallen Texas 78504